Shipping and Delivery Policy
Thank you for choosing Noverse Foundation! We are dedicated to providing you with a seamless and reliable shopping experience. Please read our Shipping and Delivery Policy to understand the terms and conditions regarding the shipment of your order.
1. Order Processing:
- Orders are typically processed within 2 business days (excluding weekends and holidays) upon receipt of payment and order confirmation.
- We strive to dispatch orders promptly to ensure timely delivery.
2. Shipping Methods:
- We offer standard shipping as our primary method and Shiprocket as our delivery partner.
3. Shipping Destinations:
- We currently ship to 29000+ pin codes in India. Please ensure that your shipping address is accurate and complete to avoid any delivery issues.
4. Estimated Delivery Times:
- Delivery times vary based on the shipping method selected and the destination.
- Standard shipping typically takes 5 to 7 business days.
5. Order Tracking:
- Once your order is shipped, you will receive a confirmation email with tracking information via Shiprocket.
6. Delivery Delays:
- While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions, customs delays, or other external factors may cause delays. We appreciate your understanding in such situations.
7. Incomplete or Incorrect Addresses:
- Please ensure that your shipping address is accurate and complete. Noverse Foundation is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
8. Receiving Your Order:
- It is important to inspect your package upon delivery. If there are any visible damages to the packaging, please inform the delivery carrier and contact our customer service team immediately.
9. Contact Us:
- If you have any questions or concerns about your order's shipping and delivery, please contact our customer service team at firstname.lastname@example.org.
Thank you for choosing Noverse Foundation. We appreciate your business!